Access Control FAQ
IP Corder FAQ / Qnap FAQ / Vivotek FAQ
Q: |
Proximity reader restarts again or power light is dim when door opens. |
||||||||||||||
A:
|
|
||||||||||||||
Q: |
No action from the lock when the card is sensed. |
||||||||||||||
A: |
|
||||||||||||||
Q: |
System password is entered but unable to enter into various functional selection of the setting mode |
||||||||||||||
A: |
|
||||||||||||||
Q: |
How to stop anti-damage activation or duress alarm activation? |
||||||||||||||
A: |
|
||||||||||||||
Q: |
Abnormal proximity response from the reader (wrong Beep sound). |
||||||||||||||
A: |
|
||||||||||||||
Q: |
Reader is unable to read card, no response from the keypad and unable to enter setting mode. |
||||||||||||||
A: |
|
||||||||||||||
Q: |
Unable to find AP-60's IP in ETM program. |
||||||||||||||
A: |
|
||||||||||||||
Q: |
Unable to connect with IE even ETM is found. |
||||||||||||||
A: |
Close PROXY SERVER setting. |
||||||||||||||
Q: |
If virtual IP is available for AP-60. |
||||||||||||||
A: |
(a)Either real or virtual IP that is assigned to AP-60 works well and it has to be a fixed IP. A virtual IP (192.168.xxx.xxx) is normally assigned to AP-60 and user needs to set the IP as a fixed IP in order to detect AP-60 easily. AP-60 also supports DHCP and user needs to set the IP as a fixed or reserved IP. |
||||||||||||||
Q: |
Setting real IP. |
||||||||||||||
A: |
(a)Use ETM program to set real IP for AP-60 under the same segment and set both Gateway and Submask correctly. |
||||||||||||||
Q: |
How to use floating real IP (ADSL)? |
||||||||||||||
A: |
|
||||||||||||||
Q: |
Unable to link with access control or time attendance software when AP-60 is set. |
||||||||||||||
A: |
|